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PAGE enables users to submit "support requests" to our "support que"
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<h1 style="text-align: center;">[ PAGE - add/support-request ]</h1> <h2>[WHAT]</h2> <ol> <li>[ des ] page that contains a form with all the required fields to submit a "support request" to the support requests que</li> <li>[ args ] none </li> <li>[ returns] view/task?id=#where # the newly created "support request" record</li> </ol> <h2>[WHY]</h2> <ol> <li>] submit a support request directly to the support team</li> <ol> <li>] versus using the "email support" option</li> </ol> <li>] can be used from within your sospep.com account OR</li> <ol> <li> ] </li> </ol> <li>] from the public sospep.com website</li> <ol> <li>] if your experiencing problems accessing your account OR you don't have an account</li> </ol></ol> <h2>[WHERE called from]</h2> <ol> <li>] PG */* - main MENU - menuitem HELP - option SUPPORT </li> </ol> <h2>[WHEN]</h2> <ol> <li>] from the public sospep.com website</li> <ol> <li>] </li> </ol></ol> <h2>[EXAMPLE]</h2> <ol> <li>] <a href="http://sospep.com/add/support-request" target="_blank">http://sospep.com/add/support-request</a></li> <ol> <li>] </li> </ol></ol> <h2>[HOW-TO]</h2> <ol> <li><strong>] submit a support request</strong></li> <ol> <li>] go to url OR use menu option</li> <li>] fill out 'your support request details' including a brief problem title, description and details</li> <li>] submit </li> <li>] get email confirmation</li> </ol> <li>] </li> </ol> <h2>[REFERENCE]</h2> <ol> <li><strong>x] add/support-request - <a href="/view/task?id=3257" target="_blank">v-001</a> </strong></li> <ol> <li>x] ## basic functionality </li> </ol> <li><strong>x] FEATURE# 3255 support-request</strong></li> <ol> <li>x] <a href="/view/tasks?id=262" target="_blank">plan</a></li> <li>x] <a href="/view/tasks?id=263" target="_blank">document</a></li> </ol></ol><hr /> <h1 style="text-align: center;">developer implementation</h1> <h2>[process]</h2> <ol> <li> </li> </ol> <h2>[notes]</h2> <ol> <li>]</li> </ol> <h2>[by_date]</h2> <ol> <li>[YYYY-mm-DD]</li> </ol><hr /> <h1 style="text-align: center;">status</h1> <h2>[current]</h2> <ol> <li> ] </li> </ol> <h2>[next]</h2> <ol> <li>] DOC SUPPORT - </li> </ol> <p> </p>