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You are now chatting with Shailesh M - Support 22:50Shailesh M: Hello, and thank you for contacting Arvixe live chat! If I appear unresponsive for an extended period of time it is very likely that you have disconnected from the live chat service, please try rejoining if this happens. 22:50Shailesh M: Welcome back 22:51Shailesh M: May I know the exact login details and steps to replicate the issue? 22:54Don Sagrott: log in to my account, then go to databases, then click browse database 22:54Shailesh M: May I know the exact error you are getting in? 22:55Don Sagrott: Error reading SQL Server database information.
The database might no longer exist or an error occured while retrieving database information. System.Web.Services.Protocols.SoapException: 22:55Don Sagrott: the last part has got a long stack trace attached to it 22:56Shailesh M: Let me check it for you 23:12Shailesh M: In order to investigate this issue further I have created the Ticket BYF-227-65851 for you and be assure soon you will get an update from our senior admins. 23:16Don Sagrott: OK thanks 23:16Shailesh M: You're welcome! Have a nice day! And thank you for choosing Arvixe. Shailesh M has left the conversation. Click here to leave a message. The conversation has ended.