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<h1 style="text-align: center;">FIX MY PC</h1>
<h2>[previously]</h2>
<ol>
<li><strong>#] call mfg for tech support</strong></li>
<ol>
<li>] when -</li>
</ol>
<li><strong>] YOU&nbsp;submit your COMPUTER problem&nbsp; </strong></li>
<ol>
<li>] EX my computer doesn't start into windows</li>
<li>*] the better description that you provide the faster and better answers that you will get</li>
<li>] keeping in mind, that you dont want to write a novel ... use the optional forms in the&nbsp;"submit problem"&nbsp;</li>
</ol>
<li><strong>] OUR responders will typically&nbsp;ask YOU some follow up questions</strong></li>
<ol>
<li>] what happens when you try to start windows</li>
<li>] are there any error messages</li>
<li>] when did it start happening</li>
<li>*] you will fin</li>
</ol>
<li><strong>] YOU answer the follow up questions with any additional info requested</strong></li>
<ol>
<li>] again the faster, more detailed answers that you provide, the faster more detail</li>
<li>] EX 1 detailed</li>
<li>] EX 2 not detailed</li>
</ol>
<li><strong>] OUR responder(s) come up with an action plan to address the issue</strong></li>
<ol>
<li>]</li>
</ol></ol>
<h2>[currently]</h2>
<ol>
<li><strong>] goal of the responder is to win "ownership"</strong></li>
<ol>
<li>] owners steers the ship,</li>
<li>] reap the highest rewards,</li>
<li>] win ownership by "most votes for your action plan"</li>
<li>] earn points by ] submitting action plans, ] voting on action plans, ] &nbsp;</li>
</ol>
<li><strong>] known issues</strong></li>
<ol>
<li>]</li>
</ol>
<li><strong>] setup/configuration issues</strong></li>
<ol>
<li>] how do I -</li>
</ol>
<li><strong>] $</strong></li>
<ol>
<li>] cust pays -&nbsp; for solution</li>
<li>] member earns -</li>
</ol></ol>
<h2>[next]</h2>
<ol>
<li>] what is an action plan -&nbsp; a step by step guide to resolving a particular issue,</li>
</ol>