article

government IT systems

problems - solutions 

[what]

  1. ] An overview of several currently existing IT projects, their results vs their objectives and their current status. A look at new projects on the books and the plan going forward, to address the failures of the past.
  2. ] a summary report of government waste in IT systems development, 
  3. ] a proposal for some changes

[why]

  1. ] FACT 
    1. ] the BC provincial governmet has WASTED HUNDREDS OF MILLIONS of your taxpayer dollars on "IT/computer" systems development for the health care minstry (and other) government departments. 
  2. ] FACT 
    1. ] other Canadian provincial and federal government departments, as well as those of other Countries, have had similar experiences in developing the same/similar kinds of IT systems.
  3. ] FACT 
    1. ] a significant percentage (50+) of large IT projects fail, both government and private sector.
  4. ] FAULT 
    1. ] we are all responsible, we elected the people who hired the people, who hired the people ...
    2. ] Remember the definition of crazy/insanity - is continuing to do the same thing and expecting to get a different result
  5. ] IMPORTANT NOTE
    1. ] we are NOT hearing both sides of these stories, we are only hearing 1 side (told through the press), we need to hear from the other side
    2. ] Bette-Jo Hughes, the government’s chief information officer, said it is frustrating that the public only hears about the IT projects that go poorly. She said the government has 51 small IT projects on the go right now — collectively worth $200 million — and all are running effectively, on scope and on budget. 
    3. ] She pointed to a $150,000 emergency lab database that helped coordinate the 2014 avian flu outbreak, and 
      1. ] by Vision Solutions,1A-2328 Government Street, V8T 5G5, Victoria BC, CEO Todd Warnes, President Dave Ash , SRC= gov docln 
    4. ] a $335,000 wildfire tracking system used to help fight forest fires. 
      1. ] by 
    5. ] pariah health project
      1. ] by __ 
    6. ] “There’s a huge number of projects that occur on an annual basis that do go very well. … There is a lot of good stuff going on, unfortunately nobody ever hears about those,” said Hughes, whose office provides oversight to government on information technology.
    7. ] “(And) when we do have issues on some of the larger projects, we absolutely do learn from that.”  REF = 4854 example # 10
  6. ] PLAN 
    1. ] what would I do if I was in charge, a proposal for a new system to design and build systems 
  7. ] IMPORTANT NOTE
    1. ] the BC government  recently announced/backed a venture financing fund. An idea is that some of this financing is to be directed at companies trying to solve some of the health care/  
    2. ] this could be a model,  

[where]

  1. ] BC, Canada, World 

[when]

  1. ] PAST - 2000 - now
  2. ] FUTURE - 2016 - ... 

[example]

  1. PROJECT-Panorama
    1. ] DESCRIPTION = infectious disease outbreak software, (manages vaccinations for health ministry)
    2. ] BUDGET = $ 27 M (BC)
    3. ] COST = $ 115 M
    4. ] ISSUES = error-prone
    5. ] REF = # 4856
  2. PROJECT-Integrated Case Management(ICM)
    1. ] DESCRIPTION = designed to link the children’s ministry and the social development ministry into one database, ] issues welfare cheques
    2. ] BUDGET = $ 108 M
    3. ] COST = $ 182 M 
    4. ] ISSUES = ] crashed on initial outset, out for 2 weeks, gov unable to deliver services, ] only has 1/3 of the initially designed functionality, ] current and previous systems must be used/maintained ] 
    5. ] REF = # 4854
  3. PROJECT-Clinical Systems and Transformation Project, ( Cerner )  
    1. ] DESCRIPTION = will give doctors and nurses faster access to electronic health records and bring many hospitals and health care centres under one set of electronic standards in Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care.
    2. ] BUDGET = $ 842 M
    3. ] COST = $ x Million - ( 72M spent befor IBM fired(REF 
    4. ] ISSUES = ] It(BC gov) clashed again with IBM earlier this year on this system, But this time instead of renegotiating the deal, the government fired IBM and reset the project while still in the design phase. “I think recalibrating early is something that’s a lesson learned,” said Lake. ]  REF = 4856
    5. ] REF = # 
  4. +] PROJECT- BCeSIS (cc MyEdBC )
    1. ] DESCRIPTION = student demographics, courses taken, grades achieved, photos of students, parent/guardian contact information.
    2. ] BUDGET = $ # M
    3. ] COST = $ 60 M // $ 100 M, 
    4. ] ISSUES = ] Scrapped 
    5. ] REF = # 
  5. +] PROJECT-MyEdBC (cc BCeSIS)
    1. ] DESCRIPTION = all-encompassing system they brought in to mine data in education.  The plan for the program is for students to upload projects and videos, teachers to provide formative assessment information about individual students, to have email within the system, to ] build portfolios of student work over the K-12 years, to hold ] individual education plans for students with special needs ] behaviour issues and discipline—all in a single database.  ] to link with the data from the integrated case management system in the Ministry of Social Development.
    2. ] BUDGET = $ 95 M
    3. ] COST = $ # M
    4. ] ISSUES =  ] operating very slowly—taking many minutes to enter a single piece of data. ] At the end of the first month of school, some students still didn’t have their timetables, and teachers did not have a class list of their students. ] The need to redo work by hand because of so many computer delays means that a great deal of teaching and learning time is being unnecessarily lost. 
    5. ] REF = ] comment by u/heartlands @comments.cbc.ca -  The BC Liberals are a special kind of stupid. SRC art=??? ] The same thing happened with the all-encompassing system they brought in to mine data in education - BCeSIS. It cost them over $60 million and they had to scrap it in the end because, as everyone in the education kept telling them, the system didn't work. So now they're bringing in something exactly the same with a different name - MyEd BC
  6. +] review
    1. ] payroll system they forced BC Ambulance to adopt. Didn't it result in paramedics not getting paid? 

[how-to]

  1. ] CONCLUSIONS
    1. ] > Of eight high-profile IT projects recently undertaken by government — with a total price tag of $2.5 billion — several have faced serious difficulties and collectively they’ve overshot their budgets by a combined $350 million and counting.
    2. ] > The main problem facing the Clinical Systems project, and most health IT projects, is not the computers themselves — it’s finding a way to get all the health care workers, hospitals and facilities stakeholders to agree on one set of processes, forms and procedures for each task, so that one way of doing a job can be entered into a computer and used by everyone, said minister Lake. SRC=4856

[reference]

 

  1. [2015-11-20] # 4798 SUMMARY-major-IT-project=huge-waste(panorama) - 
  2. [2015-12-14] # 4854 SUMMARY- major bc gov IT projects go over budget
  3. [2015-12-14] # 4856 SUMMARY-bc-gov-seeking-second-opinion 
  4. [2015-12-14] # 4855 SUMMARY-bc-gov-not-alone-in-bungling-IT-projects 
  5. ] prj-5500 - government-IT-systems
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Details

ID: 4870

NAME: BC-government-systems

DESCRIPTION: A look at the state of developing IT projects by the provincial government . An overview of several currently existing projects, their results vs objectives and their current status. A look at new projects on the books and the plan going forward ...

AUTHOR: article.author/s

EDITOR: article.editor/s

PUBLISHER: article.publisher/s

STATUS: Write

PRIORITY: -5

OWNER ID: 75

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