task

FIX PRB - system {recovery, replacement}

[previously]

1. [2014-11-14] PRB - OS-win7
1. x] ff browser crashed, froze up system
2. x] hard boot
3. x] system hanging at "starting windows"
4. x] hard boot
2. [2014-11-14] TRY - startup repair (recomended)
1. x] RESULT = FAIL - all tests passed except final, MSG = ... - see file with StartupErrorMsg=
3. [2014-11-14] TRY - boot into safe mode
1. x] RESULT = FAIL system hanging at "starting windows"
4. [2014-11-14] TRY - last known good configuration
1. x] RESULT = FAIL system hanging at "starting windows"
5. [2014-11-14] TRY - system restore
1. x] RESULT = there are no restore points available,
6. [2014-11-14] DATA - BACKUP
1. ] # 4474 - compare /current DATA set to most recent(yyyy-mm-dd) /backup DATA

[currently]

1. ]
2. ]

[next]

1. ] DATA RECOVERY - user/1
1. ]
2. ] DATA RECOVERY - user/2
1. ]
3. x] APPS
1. x] LIST - ] webmatrix, ] gnuCash, ] visual studio
4. ] TRY run chkdsk -
1. ] from system repair tools - command prompt
5. ] TRY run sfc scannow
1. ] from system repair tools - command prompt

Details

ID: 4413

NAME: FIX-PRB-4413-system-replacement

DESCRIPTION: ] PC# - error on start

START DATE TIME: 2014-11-16 17:53:55

EST DURATION: 01:00:00

END DATE TIME: 2014-11-16 18:53:55

STATUS: To-Do

PRIORITY: -5

OWNER ID: 75

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