task

FIX-PRB-6095

[previously]

  1. [2016-03-16] NEW 
    1. x] PRB: invoice was automatically charged(billed) to my paypal account ( previously  I had to go in and manually make the payment)
    2. *} ISSUE = at some point, they, SIGNED ME UP, without my knowlegde or consent to an automatic billing agreement
  2. [2016-03-16] NEW 
    1. x] PRB: invoice was DOUBLE BILLED
    2. x] ISSUE = helped themselves to an extra payment OR prepaid for 1 year in advance
    3. *] NOTES: the service expiry date shows as 1 year, possibly they just helped themselve to another 6 month term
  3. [2016-05-05] NEW 
    1. ] PRB: error message when Cancelling billing agreement
    2. ] ISSUE = 
    3. ] NOTES = ] recieved an error message when submitting the "Cancel Billing Agreement" button, see screenshots, ] DID recieve an email from 'paypal'(my payment method) saying that the billing agreement with Arvand had been cancelled.

[currently]

  1. ]  

[next]

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Details

ID: 6095

NAME: FIX-PRB-6095

DESCRIPTION: arvixe support Ticket - # - PRB: billing(2)

START DATE TIME: 2016-03-16 08:18:14

EST DURATION: 01:00:00

END DATE TIME: 2016-03-16 09:18:14

STATUS: To-Do

PRIORITY: -5

OWNER ID: 75

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