task

FIX-PRB-6421

PROBLEM TO SOLUTION

[previously]

  1. [2016-08-30][00:00] NEW task IN technology-hardware/planning/laptops
    1. ] # 6421 - FIX-PRB-6421 - SYS-PRB
    2. ] PRB - service host local system(18) - was maxing out CPU, x] shut down service using tskmgr,
    3. ] cause.suspect = ???
    4. *] yesterday google sign in challenge
    5. x] FREE disk space = ?? GB  (red < 10% of 195gb )
    6. x] deleteD /downloads/iso ( x] vs-2015, x] win-8-entr trial), *] have copies on external
    7. x] FREE disk space = 23 ish GB  (no more red, > 10% of 195gb )
  2. [2016-09-03] NEW task
    1. ] # # - FREE disk space = < 1 GB (700MB) - WTF
    2. *] fan is spinning -> taskmgr shows - win disk space clean up tool running - NOTICE
    3. *] "diskspace free" = 700MB, this is down FROM 23ish GB ( a couple of days ago, with nothing new installed  )
    4. ] TRY = empty recycle bin = ( * just emptied this the other day, ) -
    5. ]  RESULT = deleting ... 43,847 files flash by my eyes, shows 30 GB space being free ed up BUT- "diskspace free" = 1.85 gb ( barely changes)
    6. ] TRY = - deleteD - manually - 2 iso files  - mint 1.7 gb, win 10 preview 3.6, NO
    7. ] - "diskspace free" = 5.85 gb
  3. [00:00] NEW task IN TRY
    1. ] CHECKING controlPanel/system&secturity/system - system protection ( as per youtube video, r# # - g.q='windows 8 disk space is disappearing', 'windows search for files by date' )
    2. *] shows max usage = 5.2 gb, current = 2.2 gb
    3. *] system protected app was locking up on "searching drives", (prev to freeing space)
  4. [00:00] NEW task IN TRY
    1. ] browse folders - for large files/dirs/ ] win/temp = 0?, ] win/winSxS 8.95 gb,
  5. [00;00] NEW task IN TRY
    1. ] TRY=00n - search datecreated this week - folder by folder, *B/C searching "This PC" - spins
    2. ] RESULT = -- nothing large and recent detected
  6. [00:00] NEW task IN TRY
    1. x] TRY = check USER PROFILE ewa
    2. x] DELETE ie cache
    3. x] DELETE recycle bin files ( = 5+ gb, mostly photos copies, videos )
    4. *] "diskspace free" = 11.00 gb
  7. [00:00] NEW task IN TRY
    1. ] USE disk manager
    2. *] shows 18GB recovery partition on disk, 0% used - ?? was this here before ??
    3. ] USE disk cleanup tool to delete xx MB of temp files ( note shows 6+ GB in windows update files )

[currently]

  1. [16:30] NEW task IN UPDATE !!
    1. ] was at 11.00 GB @ 10:00 - while working issue
    2. ] then at 10. 5 GB @12:00 -  then checked after going back to "regular" work on PC, then left PC
    3. ] now at 9.70 GB @ 16:30 - checked again, after PC has been sitting by itself and ... WTF
    4. *] tskmgr shows no activity on network tab
    5. ?? ] possible cause - ] sleep image, ]

[next]

  1. ] ANA - documenting problems with PC hw - how to
  2. ] BM , g?
  3. ]
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Details

ID: 6421

NAME: FIX-PRB-6421

DESCRIPTION: laptop-002-problem -PROBLEM with windows ?, disk space disappearing (20+ GB),

START DATE TIME: 2016-09-03 14:58:51

EST DURATION: 01:00:00

END DATE TIME: 2016-09-03 15:58:51

STATUS: To-Do

PRIORITY: -5

OWNER ID: 1

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