(public).sospep.events ~ view task ~ FIX-PRB-3979

<h1 style="text-align: center;">FIX PRB 3979</h1>
<h2>[overview]</h2>
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<li><strong>TITLE =</strong></li>
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<li>] 'FIX-PRB-3979</li>
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<li><strong>DESC = </strong></li>
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<li>] ERROR=msg ON PAGE support-request WHEN submit</li>
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<li><strong>WHEN=</strong></li>
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<li>*] FIRST NOTICED&nbsp;after changing default record from orig id#=x, to proper support request template (id#=####)</li>
<li>]</li>
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<li><strong>WHERE</strong></li>
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<li>] PAGE&nbsp;- */* menuMain/Help/Support</li>
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<li><strong>RESULT=</strong></li>
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<li>] 'error msg',</li>
<li>] msg= "cannot exit beyond top level " &nbsp;</li>
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<li><strong>[CAUSE.SUSPECT]</strong></li>
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<li>] = myHelper.setTextArea() - @link</li>
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<h2>&nbsp;[events]</h2>
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<li><strong>[TRY=001]</strong></li>
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<li><strong>*] WORKAROUND - IF the 'default record' HAS content_format SET to 'plain text' the , WE BYPASS the error by bypassing the 'edit_content' - linkgeneration in the MyHelper. setTextArea() </strong></li>
<li>x] changeD linkS for 'edit content' in generated 'textArea'&nbsp;from generated&nbsp;using @Href() helper to using hardcoded = 'htttp://sospep.com/.....'&nbsp;&nbsp;</li>
<li>x] MyHelper.setTextArea - change name of var 'bottom' to 'nameTextArea'</li>
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<li><strong>[TEST=TRY-001]</strong></li>
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<li>x] CREATE new support request, RESULT=PASS</li>
<li>*** ALSO ***</li>
<li>x] new {L5} * 6, RESULT=PASS, edit content link is correct, when content_format is not present NO edit content link</li>
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<li><strong>[RESULT=]</strong></li>
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<li>]</li>
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<li><strong>[RESOLUTION=]</strong></li>
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<li>x] remove @Href, SET the editContent link manually IN the setTextArea method&nbsp;VS using @Href helper method</li>
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<p>&nbsp;</p>
<hr />
<h2>&nbsp;[status]</h2>
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<li><strong>[STATUS]</strong></li>
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<li>X] RESOLVED, ] Pending,] Working</li>
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<li><strong>openDate:</strong></li>
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<li>x] 2014-05-15</li>
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<li><strong>openBy</strong></li>
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<li>x] 75</li>
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<li><strong>startDate</strong></li>
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<li>x] 2014-05-15</li>
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<li><strong>completeDate:</strong></li>
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<li>x] 2014-05-16</li>
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<li><strong>owner</strong></li>
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<li>x] 75</li>
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<li><strong>time</strong></li>
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<li>x] 3.00</li>
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<p>&nbsp;</p>
<p>&nbsp;</p>
<hr />
<h2>[previously]</h2>
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<li>]</li>
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<h2>[currently]</h2>
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<li>] &nbsp;</li>
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<h2>[next]</h2>
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<li>]</li>
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