(public).sospep.events ~ view task ~ FIX-PRB-4556

<h1 style="text-align: center;">FIX PRB - system ### -</h1>
<h2>[previously]</h2>
<ol>
<li><strong>[2014-12-19][08:30] NEW task IN prj-000/PRODUCTION</strong></li>
<ol>
<li>] # ### - user issues with device - PRB ?malware?</li>
</ol>
<li><strong>[2014-12-19] backup status</strong></li>
<ol>
<li>x] backup ALL content (shared)&nbsp;to external</li>
<li>*] have prev backup(duplicates) in photos</li>
</ol>
<li><strong>[2014-12-19]</strong></li>
<ol>
<li>*] PRB - bm data</li>
<li>] research - BM prb options ] access db file on device ] use backup software</li>
</ol>
<li><strong>[2014-12-19] install SW - bb desktop manager, </strong></li>
<ol>
<li>*] PRB requires .net framework 3.5&nbsp; (older version)</li>
<li>*] PREV - other PRG also required&nbsp;= prgm=??,&nbsp; prgrm=samsung kies didn't install it,</li>
</ol>
<li><strong>[2014-12-19] install SW</strong></li>
<ol>
<li>] # # - install .net framework 3.5</li>
</ol>
<li><strong>[2014-12-19] install SW</strong></li>
<ol>
<li>] # # - Blackberry Desktop Manger</li>
</ol>
<li><strong>[2014-12-dd] DATA</strong></li>
<ol>
<li>] # # - backup full - ERROR - msg = backup has failed</li>
<li>] # # - backup partial - ERROR - falied to load contents</li>
</ol></ol>
<h2>[currently]</h2>
<ol>
<li>] &nbsp;</li>
</ol>
<h2>[next]</h2>
<ol>
<li><strong>] backup error</strong></li>
<ol>
<li>] <a href="http://forums.crackberry.com/blackberry-playbook-f222/blackberry-desktop-wont-back-up-my-playbook-750561/">http://forums.crackberry.com/blackberry-playbook-f222/blackberry-desktop-wont-back-up-my-playbook-750561/</a></li>
<li>] TRY turn off wifi</li>
<li>] TRY remove PC app</li>
</ol></ol>

~ view task ~ TaskGroup] PRODUCTION-system-down FROM [ Plan] plan-projects IN [ calendars] prj-022-sospep