(public).sospep.events ~ view task ~ FIX-PRB-6134

<h1 style="text-align: center;">FIX-PRB-6134</h1>
<h2>[previously]</h2>
<ol>
<li><strong>[2016-05-05]</strong></li>
<ol>
<li>x] REF: contact chat support</li>
<li>x] PRB: same issue as previous , browser(chr) reports DNS errors, error message below</li>
<li>x] SOLUTION: problem was resolved by support staff. service outage = &lt; 1.0 hours</li>
<li>*] NOTES: chat log attached,</li>
</ol></ol>
<h2>[currently]</h2>
<ol>
<li>] &nbsp;</li>
</ol>
<h2>[next]</h2>
<ol>
<li>]&nbsp;</li>
</ol>
<h2>error message</h2>
<div><hr /></div>
<div>
<div>The webpage at http://sospep.com/index might be temporarily down or it may have moved permanently to a new web address.</div>
<div>Search Google for sosepp index</div>
<div>ERR_NAME_RESOLUTION_FAILED</div>
</div>
<h2>&nbsp;</h2>
<div>
<h2>chat log</h2>
<hr />
<div>Chat ID: 25415061 Initial Question: the DNS server for basil is down - again</div>
<div>8:07:37 AMAdarsh D Hello, Welcome to Arvixe live chat. I apologize for the wait time. My name is Adarsh.</div>
<div>8:08:33 AMDon Hello Adarsh - the DNS server for basil is down - again.</div>
<div>8:09:47 AMAdarsh D I am sorry for the trouble.</div>
<div>8:10:15 AMDon Nevermind, it looks like its back online. Carry on and prosper!</div>
<div>8:10:17 AMAdarsh D There is an ongoing issue of network disruption with the server.</div>
<div>8:11:20 AMAdarsh D Our server admin are already working on this.</div>
<div>8:11:34 AMAdarsh D okay,</div>
<div>8:11:45 AMAdarsh D Is there anything else I could assist you with today?</div>
<div>8:12:13 AMDon OK, sounds good. Ill leave it with you. Thanks for the heads up, appreciate it.</div>
</div>

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