task

[ PAGE - add/support-request ]

[WHAT]

1. [ des ] page that contains a form with all the required fields to submit a "support request" to the support requests que
2. [ args ] none 
3. [ returns] view/task?id=#where # the newly created "support request" record

[WHY]

1. ] submit a support request directly to the support team
1. ] versus using the "email support" option
2. ] can be used from within your sospep.com account OR
1.  ] 
3. ] from the public sospep.com website
1. ] if your experiencing problems accessing your account OR you don't have an account

[WHERE called from]

1. ] PG */* - main MENU - menuitem HELP - option SUPPORT 

[WHEN]

1. ] from the public sospep.com website
1. ] 

[EXAMPLE]

1. ] http://sospep.com/add/support-request
1. ] 

[HOW-TO]

1. ] submit a support request
1. ] go to url OR use menu option
2. ] fill out 'your support request details' including a brief problem title, description and details
3. ] submit 
4. ] get email confirmation
2. ] 

[REFERENCE]

1. x] add/support-request - v-001 
1. x] ## basic functionality 
2. x] FEATURE# 3255 support-request
1. x] plan
2. x] document

---

developer implementation

[process]

1.  

[notes]

1. ]

[by_date]

1. [YYYY-mm-DD]

---

status

[current]

1.  ] 

[next]

1. ] DOC SUPPORT - 

 

Details

ID: 3223

NAME: PAGE-add-support-request

DESCRIPTION: PAGE enables users to submit "support requests" to our "support que"

START DATE TIME: 2013-12-31 17:30:02

EST DURATION: 01:00:00

END DATE TIME: 2013-12-31 18:30:02

STATUS: Completed

PRIORITY: -5

OWNER ID: 75

photos

actions

Agenda Email task SMS task Priorities