5:59:33 PM
Prakash N
Hello Don. Welcome to Arvixe live chat, My name is Prakash. How may I assist you?
5:59:46 PM
Don Sagrott
dns server for basil.arvixe.com is generating errors
6:03:11 PM
Prakash N
I apologize for the issues.
6:03:16 PM
Prakash N
Can I have the Support Code set under your billing account so that I can authenticate you as the owner of the account? You can get the Support Code at:
customers.arvixe.com/clientarea.php .
6:13:38 PM
Don Sagrott
85900-YRESA
6:15:55 PM
Prakash N
Thank you!
6:24:23 PM
Prakash N
We are aware of a small group of customers are experiencing the issue with the server. Our engineering team is aware of the issue and working towards a resolution. We
apologize for the inconvenience and appreciate your patience while we resolve this issue.
6:24:34 PM
Prakash N
We will update you via email once the issue is fixed.
6:28:30 PM
Don Sagrott
Ok, thanks